messaging is evolving

http://techcrunch.com/2011/12/18/remembering-email/

The ways that people interact over the internet is evolving. Question: will there eventually be one messaging system that will do everything for everyone, or will there continue to be a combination of options that allow people to choose the way they want to communicate at any point in time depending on the type of message, targeted audience and ease of use? This article provides some insight into this dilemma.